CAREERS AT PLANET ICE

Planet Ice now serves an amazing 1 million customers a year across all our Planet Ice rinks in the UK & service 500 thousand customers online on a weekly basis. With ambitious plans to grow, both in the UK and overseas, we are looking for even more people to join us and help create the next chapter of Planet Ice a success

We have roles available up and down the country, and all of them offer great development potential.

WHAT WE OFFER

We are very proud of our brands, but we know it’s our people we really have to thank for our success. If you can bring us the confidence, commitment, and talent we need, then we’ll show our appreciation in lots of different ways. To help you settle in and get quickly up to speed, you will get a structured welcome to the business. We will offer you excellent training and development opportunities to ensure you keep on growing throughout your time with us.

WHAT WE’RE LOOKING FOR

We’re looking for people who are genuine, confident and committed. These are our core values at Planet Ice and we want all of our people to follow them, as well as share our strong customer focus. We also love hearing from people who have a passion to motivate and inspire teams.

If that sounds like you, select your local rink below and see what jobs they have available.

Planet Ice Altrincham

Job Type: Full Time

Planet Ice Altrincham is looking for a friendly, hardworking individual who can work well under pressure alone and as part of a team, with strong customer.

Service skills

  • The right candidate must have good telephone manner, be punctual and be able to think on their feet.
  • Experience with computers essential (particularly Microsoft Excel, Word & Outlook).
  • Part time role suitable for a confident and friendly individual.

Responsibilities will include:

  • Greeting Customers
  • Cash Handling
  • Answering The Telephone
  • Responding To Emails
  • Liaising With Co-Workers
  • Make Bookings For Upcoming Courses/Events

Previous receptionist/administration work would be a bonus, however full training will be given. The successful candidate must be willing to work early morning / late nights.

How To Apply

Please apply below with CV including contact details for this exciting career opportunity, we look forward to hearing from you.

Apply Here

Planet Ice Gillingham

Job Type: Full Time

We are looking to add to our team and have an exciting opportunity for a Duty Manager to ensure the smooth running of our Ice rink venue. As a duty manager, you would be expected to take responsibility for the ice rink during your shift as the ‘on duty’ Manager.

We are looking for an individual with maintenance experience who can work on their own initiative and manage the arena functions and achieve levels of quality customer service with a prompt response to service the needs of our customers.This is a very hands-on, operational role, so the ideal candidate will have experience and knowledge.

Job Requirements

  • Good working knowledge of Plumbing, Electrics and General Building
  • Qualifications desirable but experience is essential
  • Excellent DIY skills, who can work largely unsupervised within a mainly domestic environment
  • Confident and enthusiastic enough to carry out fault-finding and basic repairs to equipment
  • To be able to maintain comprehensive logs, check equipment, ensure all equipment stays in good working order
    Responsibilities will include carrying out a planned system of maintenance and repair of the buildings, equipment, and plant machinery. Carry out tests and inspections to maintain compliance with regulators for Health & Safety, Fire regulations. Ensuring the smooth operation of the venue.

The Package

  • Discounted food & beverage
  • On-going Training & Development, in the exciting leisure and events industry
  • Full time contract with competitive salary

How To Apply

Please apply below with CV including contact details for this exciting career opportunity, we look forward to hearing from you.

Planet Ice Leeds

Planet Ice are seeking a dynamic and driven individual to join the team as their “Head of Box Office” for the brand new ice arena facility in the heart of Leeds, opening Summer 2019.

You will assist the arena senior management team in delivering excellent customer service, focusing heavily on the customer journey & giving each customer a positive memorable experience of their visit.

IS THIS YOU? SOMEONE WITH:

• A passion to pursue outstanding customer service with a natural fun-loving, warm and friendly personality
• A desire to make every guest happy by offering a unique experience which goes beyond their expectations
• A sociable personality who engages easily with guests, is intuitive to what they are looking for and identifies how to offer more
• A pro-active disposition, who is highly motivated and proud of the standard of work they produce
• An exceptional communicator who instinctively changes their tone to get the best outcome

It is essential that you at least one year’s experience managing a team in a customer service environment. To work at the Ice Arena, you need to have fluent English language and be:

• Professional, positive and results focused
• Understanding of the importance of the product sales environment and take responsibility of your own and your teams KPI’s
• Highly organised and able to work under pressure
• Forward thinking and continually looking for innovative ways to improve
• Eighteen years or over
• Eligible to work in the UK

The successful candidate will be keen to learn about the ice and events industry and will preferably have their own transport to and from work, as the role requires anti-social hours and regular weekend work.

Reliability is a must, so excellent timekeeping and attendance record is essential. We’re looking for outgoing people who are confident in dealing with a huge spectrum of customers, while remaining professional and brand-aware.

Salary: Negotiable

Type: Full Time

For further questions or written applications, please contact leeds@planet-ice.co.uk

Thank you!